Return Policy

Return, Cancellation and Refund Policy OF OXY GREEN NEX LIFE

RETURN POLICY:

Customers can initiate return using  Website, and Mobile Site. 

Customers can initiate return within 3 TO 7 days from Order Delivery.

Terms and Conditions:

The product in the form of liquid must be returned to OXY GREEN NEX LIFE (Healthbuddy) with proper packing.

Products being returned should be in good condition otherwise it will not be accepted by OXY GREEN NEX LIFE (Healthbuddy).

Products that cannot be returned

The product that is in unsealed/opened/used condition.

Products marked as Non-returnable.

All temperature controlled products (like
fruit, vegetable, food product like  paneer milk bread etc

Undergarments as this category is excluded from our general return policy due to hygiene reasons.

Cancellation Policy:

You can cancel an order by clicking on the Cancel link/button.

You will be able to cancel an order till the time it is dispatched from Oxygreen Nex life. In case you are unable to cancel an order from the mobile site or website, you can reject the order at doorstep.

REFUND POLICY:

Refund against Cancellation:

Customers shall get Refund against Cancellation of Order or any failed payment by way of credit to the original mode of payment - Credit/Debit Card, or Net banking or Third Party Wallet.

Refund against Return:

In case of Cash on Delivery (COD) orders, customers can choose to get their refund on Return(s) through one of the below options. The refund shall be initiated within 5 days from the date of return pickup.

Refund credited to the Bank Account entered by the customer at the time of initiating the return request. In case of transaction failure due to invalid bank account details, Oxygreen Nex Life  reserves the right to refund the amount to the Refund credited to the Bank Account associated with the UPI ID entered by the customer at the time of initiating the return request.

In case the payment is made by Credit/Debit Card, Net Banking or Third Party Wallet, you may get the refund within 7 to 15 working days. Kindly note that there may be delays in refund as they're handled by the Bank.

In case of any query related to refund,
contact us   -      9348675638

 info@myoxygreen.com